The mediation process is a form of alternative dispute resolution in which an impartial third party, known as a mediator, helps parties to reach a mutually acceptable agreement. The mediator facilitates communication between the parties and assists them in identifying issues, exploring areas of compromise, and negotiating a settlement that meets their needs. Unlike a judge or arbitrator who makes decisions, the role of the mediator is not to make binding judgments but rather to help the parties reach an agreement on their own terms. The mediation process is typically voluntary, confidential, and non-adversarial, promoting cooperation and collaboration between the parties involved.